Affordable Connectivity Program - Regional Outreach

A snapshot of the KC region’s digital inclusion efforts around affordability and the ACP

KC Region Households Enrolled in the ACP


Enrollment Rate for Eligible Households

ACP Outreach Activities

Regional Outlook on Affordability

In our bi-state region–and across the country–many low-income households struggle to afford their internet service. Each month, they must choose which expenses to pay and are often forced to pick rent, utilities and other critical expenses over the internet. They may rack up late fees, making an already too-high bill even higher–and get disconnected for nonpayment, leaving them without this service that is essential in today’s digital economy. 

The Affordable Connectivity Program (ACP) is a subsidy program provided by the FCC, and with its (up to) $30/month discount, it has not only lowered the internet bills of eligible low-income households, it has influenced some internet service providers to offer plans that are 100% covered by the discount, making internet service free for those who can select such a plan. 

Notably, the ACP prevents credit checks, upselling and requiring contracts and requires that ISPs refrain from disconnecting service for 90 days. And if a household does end up getting disconnected, they do not need to pay off their balance to restore service.

But, none of this helps if a household is unaware of or unable to sign up for the ACP. Our evidence shows that awareness of this program is very low in our region among both low-income households and community-based organizations. Therefore, we are building on our work over the last two years through the Internet Access Support Program, which has provided up to $225 for past-due bills and an internet subsidy up to $75/month for six months for about 1,200 households in the KC metro, by deploying a number of tactics to increase ACP awareness and enrollment. We also continue to bolster a comprehensive coalition of organizations familiar with serving diverse, low-income households and are experienced in helping their clients connect to other community resources like the ACP.

Mid-America ACP Outreach Program 

In 2023, KC Digital Drive was awarded a $486,613 grant from the Federal Communications Commission (FCC) along with $200,000 in private matching funds to increase signups for the existing federal Affordable Connectivity Program. These funds are being used to conduct community engagement activities and a public awareness campaign through June 2024. This work will happen on both sides of the KC metro area, and in targeted rural areas across the states of Kansas and Missouri.

**All grant funded outreach activities are forced to comply with a wind-down order issued by the FCC effective February 7, 2024.**

Campaign Enrollment Assistance and Outreach Activity Partners

Arbyrd Community Library
Bethel Neighborhood Center
Bishop Sullivan Center
Bison Public Library
Black Family Technology Awareness Association
Bonner Springs City Library
Boonslick Regional Planning Commission
Cass County Public Library
Catholic Charities of NE KS
Center for Neighborhoods
City of Liberty MO
Clay County Public Health Department
Community Services League
Connections to Success
Cross Point Church
Cross-Lines Community Outreach
Della Lamb
Donnelly College
Dunklin/Stoddard Caring Council
ECKAN (East Central KS Opportunity Corp)
El Centro
Essential Families
Family Resource Centers of Missouri
Federal Reserve Bank of Kansas City
First Baptist Church of Stilwell
Full Employment Council

Genesis School
Goodwill (MoKan)
Great Jobs KC
Guadalupe Centers
Guardian Angels Parish
Hawaii Broadband and Digital Equity Office
Heart of God Apostolic Ministries
Heartland 180
Herrington Public Library
Hispanic Economic Development Corporation
Jewish Family Services
Jewish Vocational Services
Johnson County Aging and Human Services
Johnson County Community College
Johnson County Public Library
Joplin NALA Read
Journey to New Life
Kansas Board of Regents
Kansas City Indian Center
Kansas Office of Broadband Development
Kansas State School for the Deaf and Blind
KC Police Department
KC Public Library
KC Shepherd’s Center

KCK Public Schools
Kirk Family YMCA
KS Dept for Children and Families
Latinx Education Collaborative
Liberty Community Services Division
Linwood Community Library
LISC Virginia
Literacy KC
Livable Neighborhoods
Mark Twain Regional Council of Governments
Marlene’s Kaleidoscope
MAT-Buchanan County
MAT-Vernon County
Mattie Rhodes
Metro Lutheran Ministry
Miami County KS
Mission Adelante
Newton Public Library
Newton-Harris R-III
North Kansas City School District
Northland Shepherd’s Center
Northwest Missouri Regional Council
Osawatomie Public Library


Otis Public Library
Ozark Foothills Regional Planning Commission
Parkville Living Center
PCs for People
Penn Valley Community College
Phoenix Family
Pottawatomie Wabaunsee Regional Library
Project Eagle
Quindaro Community Center
Rainbow Communications
Reconciliation Services
reStart Inc.
Saint Mark’s United Methodist Church
Salvation Army
Segura Marketing
Southwoods Christian Church
Strategic Workforce Development
The Toolbox KC
Urban TEC
Vaughn-Trent Community Services
Vocational Rehabilitation
Westheight Neighborhood Asssociation
Winder & Associates
Women’s Employment Network
Workforce Partnership



Tools and resources 

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