The Federal Reserve Bank of Kansas City hosted the “Digital Access Research Forum” in mid-September, bringing together stakeholders from across the country to share knowledge and impact on the digital divide and what this means for constituents for the present and future.

 

Federal Reserve Bank Digital Access Research Forum 2025

Last month, six Federal Reserve Banks co-hosted the Digital Access Research Forum, which brought together hundreds of researchers, policymakers, and community practitioners from across the country to discuss issues like digital access in rural areas and the economic impacts of digital inclusion. The event was held at the Federal Reserve Bank of Kansas City and facilitated impactful conversations around digital access research.

During one of the many informative sessions, former KC Digital Drive program analyst, William Crumpler, presented his analysis of internet service available in Kansas City, which examined disparities in broadband availability, speed and affordability. Beyond which internet providers offered service, his session highlighted the realities experienced by people living in low-income neighborhoods as it relates to the cost and quality of their internet service as his research found evidence that there were notable differences depending on the income level of potential customers. 

Low-income neighborhoods were just one of the wide variety of topics as the forum touched on the economic benefits of bringing broadband to rural areas and related affordability considerations, cities’ role in ensuring digital equity for their residents and the important relationship between digital inclusion and health. It also offered tips on how to use storytelling to “put a face” on the data and covered emerging digital access datasets, recommendations for how to measure the impact of digital inclusion interventions, including new tools created by NDIA, to ensure the best allocation of scarce resources and the importance of digital inclusion for underserved households who are disproportionately unbanked to be able to access digital payment services.

The Federal Reserve Bank of Kansas City, as well as the other Federal Reserve Banks that co-hosted the forum, go beyond annual convenings by providing a growing body of resources in the digital access space, from their various research reports to their 2024 Digital Inclusion Week webinar series. Their focus on supporting the digital equity ecosystem offers community-based organizations operating on the ground helpful data sources to inform their grant applications. It also provides a platform to amplify the work being done outside of the Federal Reserve purview in universities, think tanks and other institutions. As a go-to thought leader, the Federal Reserve Banks are demonstrating why this work matters as we navigate through the shifting digital equity landscape.

To learn more, check out the Federal Reserve Bank of Kansas City’s website here: https://www.kansascityfed.org/events/digital-access-research-forum/

Further Reading

Insights from Digital Navigators at the July Coalition Meeting

The July 2026 meeting of the Kansas City Coalition for Digital Inclusion explored the results of the National Digital Navigator Corps pilot and featured a dynamic panel of local navigators. The session highlighted the importance of trust, “third spaces,” and culturally responsive support, while also addressing urgent federal policy shifts regarding E-rate funding.

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When Your Address Determines Your Access

The June meeting of the KC Coalition for Digital Inclusion brought together four voices from the region’s affordable housing and digital equity sectors for a rich conversation on how housing stability and internet access shape each other. Health Forward Foundation’s Adriana Pecina and John Tramel, LISC Greater Kansas City Executive Director Geoff Jolly, Hispanic Economic Development Corporation (HEDC) Executive Director Pedro Zamora, and Phoenix Family Program Manager Jessica Welch joined KC Digital Drive Digital Inclusion Program Manager Leslie Scott to explore what it means to live at the intersection of two of Kansas City’s most persistent inequities.

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