The goal of the Digital Inclusion Learning Circle is to provide a space for digital skills trainers to share their knowledge and expertise, get tips to improve their programs and services and brainstorm new ideas. The February Digital Inclusion Learning Circle featured presentations from Pam Rooks, Refugee Digital Access Specialist with Catholic Charities of Northeast Kansas, and Megan McNaughton, Tech Access Partnerships Coordinator with Kansas City Public Library. 

Demonstrating her presentation’s interactive features, Pam Rooks exhibited a series of slideshow presentations she’s developed to “gamify” digital skills learning for adult-learners who are also refugees. Her slideshows cover topics such as avoiding pop-ups and using computer mice correctly. 

Rooks came to the learning circle needing suggestions to increase the entertainment value of her slide decks. Rooks was met with a variety of ideas and supportive gestures. You can learn more or get involved with Catholic Charities of Northeast Kansas by visiting their website for more information. 

Megan McNaughton has seen an uptick in demand for her digital skills classes, which range in topics from Zoom: Beyond The Basics to Online Security: Cyber Threats. McNaughton works mostly with older adults, teaching computer classes to increase the quality of life for individuals otherwise left behind in the digital age. She received affirming feedback from her colleagues and was prepared to share her materials freely with those in need or are curious about the course curriculum. Library card-holders with the Kansas City Public Library can access the entirety of McNaughton’s curriculum for digital literacy. 

Join the Digital Inclusion Learning Circle group on LinkedIn and connect with other practitioners at the monthly meetings at the LAMP campus (Zoom option available). If you have a digital skills training program and would like to bounce ideas off your peers, please email Leah Henriksen for more information.

Further Reading

The Intersection of Case Management and Digital Inclusion

The November 2026 meeting of the Kansas City Coalition for Digital Inclusion explored the intersections of digital navigation and case management, including challenges caseworkers face as essential safety-net programs increasingly move online. Featuring leaders from Bishop Sullivan Center, Community Services League, Jewish Family Services, Community LINC, and reStart, Inc., the panel examined how frontline staff navigate device barriers, digital literacy gaps, and capacity constraints to ensure basic human needs are met.

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Young Adults Transforming Community Navigation

The October 2026 meeting of the Kansas City Coalition for Digital Inclusion focused on the impact of integrating young adults into digital navigation roles. Hosted by Leslie Scott and facilitated by Peter Arvanitakis, a panel of leaders from six organizations shared success stories, onboarding lessons, and key takeaways on leveraging youth energy to advance digital equity.

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