This gap, which separates those with access to technology and digital skills from those without, not only limits opportunities but also exacerbates existing inequalities. 

Startland Education, an organization dedicated to fostering entrepreneurial skills among youth, invited me to participate as a guest speaker during their Social Change Interns program’s prototype testing phase. As a Digital Equity Coordinator at KC Digital Drive, advocating for bridging the digital divide is at the heart of my work. The highlight of my experience was engaging with the digital divide simulation designed by KC Digital Drive—a powerful “day in the life” experience that immerses participants in the challenges faced by those on the wrong side of the digital divide.

We interacted with three unique personas, examining the challenges they could face within the simulation, all while drawing parallels to practical applications in businesses or platforms that rely on devices, internet access, or digital skills for successful implementation. Through this immersive exercise, we explored the profound impact of digital exclusion on everyday tasks, from accessing healthcare services to pursuing educational opportunities and securing employment.

What struck me most was how these simulations drew direct parallels to the real-world implications for businesses and platforms reliant on digital infrastructure. It prompted critical questions among the interns and project leaders:

  • Who are we designing for? Understanding the diverse needs of all potential users, including those affected by the digital divide, is crucial for inclusive design.
  • How accessible is our solution? Ensuring that our innovations are not only technologically robust but also accessible to individuals with varying degrees of digital literacy and resources.
  • What advocacy strategies can we employ? Beyond designing inclusively, how can we advocate for policies and initiatives that actively bridge the digital divide and promote digital equity?

These discussions underscored the importance of integrating empathy and awareness into every stage of innovation. It’s not enough to create cutting-edge solutions; we must ensure they are accessible and beneficial to all members of society, regardless of their digital prowess or access.

The commitment of organizations like Startland Education and KC Digital Drive to fostering social change through technology is inspiring. By leveraging their platforms to educate and empower the next generation of social change agents, they are laying the groundwork for a more equitable future.

Let’s continue to innovate with inclusivity at the forefront, ensuring that technology serves as a tool for positive social change and equitable access for all.

To learn more about Startland Education and their impactful work, click here.

Further Reading

From Tax Help to Tech Clinics: How Education Leaders Are Closing the Digital Divide

The Kansas City Coalition for Digital Inclusion (KCCDI) gathered for its May 2025 meeting with a focus on how digital access impacts the delivery of essential services. Speakers from the University of Missouri Extension, the City of Kansas City and LINC shared real-world examples of how digital barriers affect residents, and how local efforts are helping bridge the gap.

Read More

Devices Grants Tell Transformative Stories of Digital Access and Support (Part 1)

The KC Digital Inclusion Fund awarded $75,000 to expand digital opportunities for clients of 11 eligible nonprofit organizations, fostering a sustainable ecosystem for residents of Kansas City. These grant funds helped job seekers, youth, individuals in reentry, and seniors gain skills and access, showing how technology can create opportunity, independence, and improved quality of life.

Read More

Discovering the Power of Assistive Tools for Computer Access

KC Digital Drive created three short videos showcasing the Missouri Assistive Technology Demo Site at the LAMP Campus. These videos highlight adaptive tools like specialized keyboards, mice, and communication devices. The goal is to raise awareness and encourage community members to explore assistive tech for community partner’s staff and clients to promote accessibility.

Read More