Welcome to the curricular trial!

On this page you will find course descriptions and the internet links you need to participate in these courses.

KC Digital Drive has organized these resources primarily with the support of Goodwill of Western Missouri and Eastern Kansas. They are divided into live-learning opportunities and on-demand, online video opportunities. In addition, we will be recording the live-learning courses and posting them online so that you can review them again, if you like.

While you may find the entry-level live-learning courses too easy for you, we ask that you still participate so that you can help us judge their appropriateness to help your clients achieve digital equity. You will find varying levels of difficulty in the online video courses.

All selected community health workers may take as many courses as they like between November 8, 2021, and December 3, 2021, but as indicated in the announcement of this trial, there are certain requirements to receive the $100 stipend.

  • Understand that participating means you accept the *disclaimer, below.
  • Take the Northstar Digital Literacy Assessment prior to taking your chosen courses.
  • Take 2-3 of the live courses.
  • Take 2-3 of the online video classes.
  • Take the Northstar Digital Literacy Assessment, again, after completing your chosen courses.
  • Complete an online assessment of the curriculum that we will provide near the end of the trial

*Disclaimer: Our lawyers want us to mention that trial participants must accept that the use of digital tools like computers, mobile phones, software, and the internet does not change the obligations that community health workers and their organizations have for protecting the private information of patients and clients. You will need to follow any guidance you have from your organization in this regard.


Your pre-work assignment is to complete the Northstar digital literacy assessments prior to November 5, 2021.

Follow these instructions to get started: 

  • Click here to access the page you need to get started.
  • Scroll down to “Otherwise, enter test-taker name here to get started without a learner account,” and enter your first and last name, and click continue.
  • From the menu list, select the course you want to take as your first assessment to complete. Answer all the questions to receive your assessment score.

STEP 2 >> Once you are done, please repeat these steps to complete all of the following assessments:

    • Basic Computer Skills
    • Internet Basics
    • Using Email
    • Microsoft Word
    • Microsoft Excel
    • Microsoft PowerPoint
    • Google Docs


Goodwill digital skills training classes provide a learning opportunity for participants to develop and strengthen their computer and software application skills. As part of the assessment at the end of the trial program, we will be eager for your feedback regarding both the value of the courses for your clients and the value of their Mobile Workforce Unit for use with clients at locations such as churches, community centers, and libraries.

By attending these digital skills training classes, participants will gain technical skills and strengthen competencies in these Northstar Digital Literacy Standards.

Computer Basics

Tuesday, Nov 9th; 3:00 – 4:30 pm (In Person) 

Designed especially for those with clients who need to get connected to the internet, this course covers topics such as types of devices and how to turn them on/off, mouse basics, adjustments that can increase accessibility, and more. In addition, you’ll learn about a resource for very low-cost PCs for your clients as well as information on internet options.

  • Class type: In-person (Face mask required.)
  • Class limit: 10
  • Facility: Goodwill’s mobile computer lab
  • Location: TBD
  • Register Here

Internet Basics

Thursday, Nov. 11th; 3:00 – 4:30 p.m. (VIRTUAL)

Learn how you can help your clients log into the online world where they can find and access information and interact with others, especially with providers from whom they are seeking services, all while staying safe as they take advantage of all the internet has to offer.

Using Email

Monday, Nov 15th; 3:00 – 4:30 pm (VIRTUAL) 

Many people take email for granted these days, but do we use it well? In this course, learn not only the basics of email but suggestions of best practices for effective communications, as well. You’ll also learn some tips and tricks for helping clients who are new to email get up to speed using this essential tool.

Word Processing & Document Creation

Tuesday, Nov. 16th; 3:00 – 4:30 p.m. (VIRTUAL)

A community health worker frequently must create documents for notes, communications and reports, which is also a fundamental skill set for clients to be able to do work online. This course looks at the basics but also provides some tips and tricks for turning out completed documents. While it focuses on Microsoft Word, many of the features and functions are similar in Google Docs, so this course will be useful to you even if you cannot take the Google Docs course (see below).


Wednesday, Nov. 17th; 3:00 – 4:30 p.m. (VIRTUAL)

Spreadsheets are used in a variety of ways: data organization and storage, work planning and logging, managing accounts, creating reports, program and financial analysis, and many more. But they can be intimidating. This course covers the basics of Excel to get you or a client started with this very helpful tool, even if your organization uses Google Sheets or another spreadsheet application because most of the functions are similar.


Thursday, Nov. 18th; 3:00 – 4:30 p.m. (VIRTUAL)

Getting your message out to clients or your associates often involves speaking in front of groups or circulating a document that has the images and phrases that capture people’s attention and provide information quickly and with impact. Learn the basics for getting yourself or your clients started with the presentation software, Microsoft PowerPoint. This course still will be helpful even if your organization uses Google Slides or other presentation software because many of the functions are similar.

Microsoft Outlook (with Calendar)

Monday, Nov. 22nd; 3:00 – 4:30 p.m. (VIRTUAL)

This course covers both the Microsoft Outlook email and the calendar functionality you can use to schedule appointments with clients, which has become critical for community health workers in managing their own workload. Course participants will notice similarities with other email applications.

Google Docs

Tuesday, Nov. 23rd; 3:00 – 4:30 p.m. (VIRTUAL)

Because more and more organizations are using Google Docs to share documents between associates or other organizations, you’ll likely encounter it soon, if you haven’t already. Because this free word-processing and document-creation application that works even in cases where the original document was created in Microsoft Word, you will notice many similarities.

Client Resources & Social Needs Referral Systems

Tuesday, Nov. 30th; 3:00 – 4:30 p.m. (VIRTUAL)

An expert from Community CareLink will lead participants through a demonstration of what you can do with this social needs referral system, including: registering a client, searching resources, initiating a referral, following up on a referral, certain types of documentation, and several reports. Because many social needs referral systems are similar, you will be able to use what you learn in this course to navigate other systems, such as Aunt Bertha, Iris and Unite Us, that you might find in your workplace.

Getting the Most Out of Google

Monday, Nov. 29th; 3:00 – 4:30 p.m. (VIRTUAL)

We’ll look at tips and tricks for effective searching of resources for your clients, how to create and manage documents in the “cloud” (Google Drive) and, time permitting, how you can use Google Maps for your canvassing and outreach as a CHW. 

Service/Care Coordination Systems

Thursday, Dec. 2nd; 9:00 – 10:30 a.m. (VIRTUAL)

Because planning, executing and documenting work has become a primary function of the community health worker and much of that work now occurs online, this course features an expert from KC CARE Health Center demonstrating KC CARE’s care coordination system from Intraprise Health, including the documentation associated with planning, intervening, and following up. This will give a “look and feel” for such systems when a community health worker encounters them in the workplace and will be of particular interest to those who are interested in online documentation and best practices.

Smartphone Basics

Friday, Dec. 3rd; 3:00  – 4:30 p.m. (VIRTUAL)

This course is hosted to get feedback from CHWs to see if the instruction would be helpful for their clients. It includes basic use of a smart phone, how to manage applications, how to photograph documents for online service applications, and how to log on to a patient portal.

Online Video Learning

A wealth of learning opportunities is available online from “LearnFree” by the Goodwill Community Foundation. Try at least 2-3 of these courses, which are offered at the beginner, intermediate and advanced level. Take the ones relevant to you or check out others to see how they would suit your clients’ needs.

Find descriptions and links to LearnFree courses in technology (including office applications), work, and core skills here. We recommend that you concentrate on the Technology section, as well as the Business Communication section, which can be found here.


We do not have people dedicated to technical support, but if you are having any problems progressing with the courses/resources, please contact John Fitzpatrick at: jfitzpatrick@kcdigitaldrive.org.